Shipping

1. To keep shipping costs down shipping tracking numbers are not available.
2. We ship worldwide and send all orders by express air. 
3. We endeavour to ship all orders within 48hrs.
4. All parcels are shipped via Royal Mail and your local state provider.
5. All orders require a signature to confirm receipt, so please ensure someone is available to accept the delivery.
6. International customers are liable for all taxes and duties that are required by their home nation for purchasing goods from overseas. This includes payments for customs clearance, import duties and sales tax.

International customers are liable for all charges that may be incurred by their local postal provider for processing and delivering goods from overseas. More often than not there is no charge but please contact your national postal service to find out what charges may apply for imported goods.

Shipping Costs

International Express - Small Packet	0.0kg - 0.5kg	£2.99
International Express - Medium Packet	0.5kg - 1.0kg	£3.99
International Express - Large Packet	1.0kg - 1.5kg	£4.99
International Express - XL Packet	1.5kg - 100.0kg	£5.99
UK Express - Small Packet	0.0kg - 0.5kg	£1.99
UK Express - Medium Packet	0.5kg - 1.0kg	£2.99
UK Express - Large Packet	1.0kg - 1.5kg	£3.99
UK Express - XL Packet	1.5kg - 100.0kg	£4.99

Shipping Times

UK - 2 to 3 days

Western Europe - 3 to 5 days

Eastern Europe - 4 to 6 days

Rest of the World - 5 to 7 days

The above are average shipping times and it can sometimes take up to 14 days for delivery. 

Shipping Queries

To keep shipping costs as low as possible we are dependant on your local postal service, therefore please wait 14 days after confirmation of mailing before contacting us about any lost orders. Your PayPal account will show confirmation that your order has been shipped.

We will investigate any mislaid parcels and ship a new order to you as soon as possible after 14 days.

Extended Christmas Refund Policy

From the 1st November each year we extend our refund policy to the 31st January to cover the Christmas period. All we ask is that we receive your returned order by the 31st January for a full refund. Please just follow the steps above and remember that all returns must be in original condition. If you have any questions or concerns please get in touch.